At first I thought it was because the lotion might be old. But every time I buy a new bottle, I get the same grainy texture, and see little white beads in it. Is this intentional? If not, I am going to stop using the product. It happens with every batch!
Hi SarahK,
Thank you for your review. The Eucerin Original Healing Lotion should have a smooth consistency. Please retain the product as our Consumer Care team has sent you an email so that we may assist you further. Hope to hear from you soon.
2025-09-29
Lotion bottle pump leaks
I know, I should be happy with just a skin care product that works, in this case it lubricates. But this could be a simple fix. There must be dozens of lubricating lotions with pump bottles that don’t leak. Those companies all figured it out. How hard could it be? With so many competing products and companies, why let a container malfunction (or poor design) detract from the lotion inside? Seems like marketing department asleep.
Hi RickNSB, Thank you for your review of the Eucerin Original Healing Lotion. We are sorry to hear of your experience with the leaking pump. At Beiersdorf, we strive to produce the best possible products using the highest quality materials. Our Consumer Care team has sent you a direct message so we may obtain more information and assist you further.
2025-08-23
Great For My Dry Skin
I have extremely dry skin and feet, and this lotion helps soothe my skin and prevents rough feet. I apply it after showering and wait about five minutes before getting dressed. I also like that it’s fragrance-free.