I know, I should be happy with just a skin care product that works, in this case it lubricates. But this could be a simple fix. There must be dozens of lubricating lotions with pump bottles that don’t leak. Those companies all figured it out. How hard could it be? With so many competing products and companies, why let a container malfunction (or poor design) detract from the lotion inside? Seems like marketing department asleep.
Hi RickNSB, Thank you for your review of the Eucerin Original Healing Lotion. We are sorry to hear of your experience with the leaking pump. At Beiersdorf, we strive to produce the best possible products using the highest quality materials. Our Consumer Care team has sent you a direct message so we may obtain more information and assist you further.
2025-08-23
Great For My Dry Skin
I have extremely dry skin and feet, and this lotion helps soothe my skin and prevents rough feet. I apply it after showering and wait about five minutes before getting dressed. I also like that it’s fragrance-free.
[This review was collected as part of a promotion.] I like the formula but the pump leaks constantly. After using it no matter the weather, the excess lotion seeps out of the seal of the pump and down the bottle onto whatever the bottle is sitting on